Privacy Policy

1. Information We Collect

We may collect the information you choose to provide when you contact us or submit a project inquiry, including:

• Name, company name, email address, phone number, WhatsApp or other contact details.
• Product category, quantity, target price, timeline, destination market, and other sourcing requirements.
• Tech packs, reference images, logos, labels, packaging files, or other project-related documents you send to us.
• Website usage information such as pages visited, device type, browser type, referral source, and general analytics data.

2. How We Use Your Information

We use the information mainly for B2B communication and project evaluation. This may include:

• Reviewing your activewear project and confirming whether we can support sampling or bulk production.
• Preparing quotations, fabric suggestions, MOQ guidance, sample timelines, and production planning comments.
• Responding to your questions by email, WhatsApp, phone, or other communication channels you provide.
• Improving our website content, product pages, inquiry forms, and buyer guides.
• Keeping basic business records for follow-up, quality control, export, and customer service purposes.

3. Project Files and Confidentiality

We understand that product designs, tech packs, branding files, and reference samples may contain confidential business information. We use such files only to evaluate your project, discuss feasibility, prepare samples, or arrange production. We do not sell your project files to third parties.

4. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors find and use our pages. This helps us improve content, page speed, inquiry quality, and user experience. You can control or disable cookies through your browser settings.

5. Sharing of Information

We do not sell personal information. We may share necessary project information only when required to support your inquiry or order, for example with:

• Internal sales, sampling, production, quality control, and logistics team members.
• Fabric mills, trim suppliers, packaging suppliers, or shipping partners when needed for your project.
• Service providers that help us operate the website, email, analytics, hosting, or business communication tools.
• Authorities or legal advisers when required by law, export procedures, or compliance obligations.

6. Data Retention

We keep inquiry and project information for as long as reasonably needed for business follow-up, quotation history, sample development, production records, accounting, or legal purposes. If your project does not proceed, we may still keep basic communication records to avoid repeated questions and improve future service.

7. International Communication

We work with buyers in different countries and regions. By submitting an inquiry, you understand that your information may be processed in China and may be communicated through international email, WhatsApp, or other business tools depending on how you contact us.

8. Your Choices

You may contact us to request that we update, correct, or delete reasonable personal contact information associated with your inquiry, unless we need to keep certain records for business, legal, accounting, or dispute-resolution purposes.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: sales@activewearfactory.com
Address: No. 8 Yeguangda Area A, Pujin Village Industrial Zone, Longhu Town, Jinjiang, Quanzhou, Fujian, China